Complete Protection of Your Personal Information

bd296 (referred to herein as "we", "us", or "the platform") is an online casino and cricket betting service operated for users in Bangladesh. This privacy policy ("policy") explains how bd296 collects, processes, stores, discloses, and protects your personal information.

This policy applies to the bd296 website (https://bd296.lat), mobile application, and all associated services. By using our platform, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please stop using our services.

We commit that your information will not be sold to third parties and will not be used for any purpose beyond what is described in this policy. bd296 keeps all your information secure through SSL encryption and modern security measures.

bd296 may collect the types of information listed below in order to operate its services smoothly. Each item of information collected has a specific, legitimate purpose.

bd296 uses your information only for the purposes listed below. We will not use your information for any new purpose without your consent.

Account management and verification

Your information is needed to create and manage your account, verify your identity, and ensure account security. This is a core part of how our platform operates.

Processing financial transactions

Financial information is required to complete your deposits (minimum ৳500) and withdrawals (minimum ৳800). Relevant financial data is processed for transactions made via bKash, Nagad, Rocket, Upay, or bank transfer.

Providing customer support

Our 24/7 live chat and email support team ([email protected]) may access your account and transaction information to resolve your issues quickly.

Fraud prevention and security

Technical and financial data is analysed to prevent unauthorised access, fraudulent activity, and money laundering on the bd296 platform. This is essential for the protection of all users.

Service improvement

Aggregate usage data is analysed to improve platform performance, add new games and features, and make the user experience smoother.

Relevant communications

Email or mobile communication may be used to share important account notifications, transaction confirmations, and, where applicable, information about bd296 offers. You may request to stop receiving these communications at any time.

bd296 makes the security of your personal information its highest priority. We use industry-standard security technologies and practices that protect your information against unauthorised access, modification, or deletion.

SSL Encryption

All information transmitted through the website and app is protected by SSL (Secure Sockets Layer) encryption. This means that all data flowing between you and bd296 servers is impossible for third parties to read.

Server Security

Your information is stored in secure data centres with strict physical and digital security measures in place. System security is ensured through regular security audits and vulnerability testing.

Data Retention Period

Information will be retained for as long as your account is active and for as long as is necessary to provide our services. Information may also be kept for as long as is required to meet legal obligations, resolve disputes, and enforce agreements.

Staff Access

Only authorised bd296 staff — and only to the extent necessary for them to carry out their duties — may access your personal information. All staff operate under strict confidentiality agreements.

bd296 does not sell your personal information to third parties. However, information may be shared in the limited circumstances described below:

• Service provider partners: Payment processors (bKash, Nagad, Rocket, Upay, banking institutions), game software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), and technology infrastructure providers — solely for the purpose of delivering their designated services.
• Legal obligations: Where disclosure of information is required as part of a court order, government directive, or legal process.
• Fraud prevention: With relevant authorities where required to investigate financial fraud, money laundering, or other illegal activity.
• Business transfers: In the event of a merger, acquisition, or asset sale, provided that the new party is bound to comply with this same privacy policy.

Outside the circumstances listed above, information will not be shared with any third party without your consent. All third-party partners are contractually bound to meet bd296's privacy standards.

Cookies and similar technologies are used on the bd296 website and app. Cookies are small text files stored in your browser or device that help us improve our services.

Essential Cookies

These cookies are essential for core platform functions — maintaining your login session, security verification, and payment processing. Disabling them will prevent the platform from working properly.

Functional Cookies

These cookies are used to remember your preferences (language, theme, etc.) and to provide you with a personalised experience.

Analytical Cookies

Aggregate data is analysed to understand how users are using the platform and to improve the service. This data does not identify individual users.

You can manage cookies through your browser settings. However, disabling essential cookies may limit platform functionality.

As a bd296 user, you have the following rights over your own information. To exercise these rights, contact us at [email protected].

bd296 strictly prevents minors from gaming. Our platform is for users aged 21 and over only. We verify age at the time of account registration and may request identity documents where necessary.

Information collected for age verification — date of birth and identity document details — is used solely for this purpose and to fulfil legal obligations.

To learn more about responsible gaming, please visit our Responsible Gaming page.

bd296 may update this privacy policy from time to time. When changes are made, a new version with an updated date will be published on this page. For significant changes, we will notify you by email or via a platform notification.

If you continue to use bd296 after any changes, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

If you have any questions or concerns about anything described in this policy, please contact us. We will take your concerns seriously.

For any questions, requests, or complaints regarding this privacy policy or your personal information, please contact our support team. bd296 is available 24/7 to assist you.